SHIPPING & DELIVERIES
We deliver within a 175 mile range of zip code 01105 for a low cost flat rate. We specialize in New York City and Boston deliveries at extremely reasonable rates. For items requiring shipping beyond our delivery zone, we offer freight or “Ground Services” shipping, depending on the size of the items. We ship anywhere within the Continental United States. Items will require packaging and palletizing for freight shipments. The buyer is responsible for the cost of materials only for this service. We perform this service without the cost of labor as an appreciation for your patronage. Freight class shipping is the fastest and most cost effective method of shipping large items. We can reach anywhere in America with a large shipment within 7-10 business days. We buy materials in bulk to save you excessive costs. The materials required for proper crating of items for their safe transit is so specialized we may need up to 7-10 business days to make sure we get absolutely what is required & do the best job possible. We go the extra mile by designing premium customized furniture crates for the ultimate protection of your purchase. We ship from our facility with a loading dock on a major trucking artery. This and our “volume shippers” discount creates a substantial lower cost for you. The least expensive method of shipping is business to business with loading docks. Next is a business without a dock and the last option is shipping to a resident. We are sending your shipments with freight carriers. They are not furniture movers who bring the items into your home. You are provided with curbside delivery of your shipments. We can get you special services in certain cases, but you are responsible for telling us you require them and for the extra cost of these services, if you instruct our shippers to provide services beyond curbside deliveries. We are responsible for any additional services and charged for these services. We absolutely maintain our right to collect the costs of these charges for services we did not authorize or were prepaid for. We urge all customers to obtain special coverage and protection for their freight class shipments provided through our Freight Broker’s independent third party insurance coverage provider. In some cases it’s simply not needed, but on certain delicate shipments we have to insist upon it. Again the process is all designed to protect your investment and is an option offered for your protection.
MERCHANDISE PICK UP AND STORAGE
All our customers are welcome to come to our facility to pick up their purchases free of charge. You can expect friendly help in loading your purchase in your vehicle. We ask that you come ready to transport your purchase by having ample pads or blankets to protect your item in transit. We don’t like to send nice people off with things tied to roof racks. We also do not desire to charge storage fees, but we are holding some purchases for over three years now and are under no contract to. We are not a storage facility. We are happy to hold your items for a reasonable pre-agreed upon period. Beyond or absent any specified contract a $50.00 dollar per week storage fee will apply.